Theme Support

Support hours are Monday-Friday from 9 am-5 pm PST.
To download your files, CLICK HERE.

Before submitting a support ticket, please note that we only provide support for the following:

  1. Problems setting up the theme to look similar to the demo site.
  2. Theme not working as advertised.

Before submitting a support ticket, please verify that you have viewed the following:

  1. Theme Documentation
  2. Frequently Asked Questions

Submit a Support Ticket

  • If you need to upload a screenshot, you can do so here.
    Drop files here or
    Max. file size: 512 MB.
    • In order to properly assist you, your website cannot be blocked by a "coming soon" page. If you have a "coming soon" page active on your website, you will need to disable it temporarily.
    • To better assist you with your issue, you can provide us with access to your WordPress dashboard. To do this, you'll need to add us as an "Admin" user to your website. Follow the instructions below to set us up as admin.